Who’s Running the Post Office?
Think about it, the ability to send a letter from your home by placing it along a post for about fifty cents to almost any other location on the planet including your next door neighbor's house is fraught with thousands of human hands, processes procedures, sorting and routing machinery, to the quick dexterous hand movements of the mail carrier on the street stuffing the paper into your post box. It's an amazing process, and it's truly remarkable that we ever get any of our mail from one place to another in the modern world to the correct recipient in a timely manner.
The pressure to get every delivery correct, every birthday card, gift, thank you note, invitation, greeting, invoices and tons of advertising pieces along with magazines from all interests in life is daunting.
As the "Neumann the Mailman" on the old Seinfeld TV series remarked while answering the question as to why so many postmen seem to, at some point, lose their composure and "go postal", the answer lies in the fact that "The mail never stops, there's no let up, everybody wants to get a nice birthday card or a letter from home, and it keeps coming and coming and coming with no letup!"
The fast pace to sort mail accurately is frantic, and it drives some workers to nervous breakdowns.
Last week, Sen. Jon Tester (D-Mont) wrote a scathing letter to Postmaster Inspector General, Megan J. Brennan regarding a recent USPS audit report that found the service has been inaccurately reporting delayed or lost mail across a number of facilities, which directly impacts mail services for millions of customers.
The General took exception to the scathing letter and pointed out the problems had been tracked to only four employees out of the entire USPS, and that further delayed mail didn't equate to lost or stolen mail.
In a response that also went to Sens. Claire McCaskill (D-Mo) and Heidi Heitkamp (D-ND) containing the standard response and usual promise to "take immediate action to develop and implement formal training requirements for managers at Processing Distribution Centers" would be undertaken.
Shouldn't these underlings freshly thrown under the bus in this matter have received such critical training and instructions to begin with when they started the job?
Perhaps their training materials just got lost in the mail.